What should you do if you receive an RDC Import Error stating the user does not exist in the system?

When confronted with an RDC Import Error indicating that a user does not exist in the system, it is crucial to understand the nature of the error. This particular choice emphasizes that the email associated with the entity file does not correspond to any existing user in the database. This means that the system was unable to match the email address provided in the import file with a registered user profile.

To resolve this, one would need to either ensure that the user is added to the system with the same email address listed in the import file or correct the email in the import file to match an existing user. This step is vital because system integrity and accurate data entries rely on the consistency of user identifiers.

The other options do not directly address the core issue of the user not being found due to a mismatched or missing email address. While changing the user ID in the import file or verifying permissions could be necessary actions in different contexts, they do not directly resolve the specific problem posed by the import error regarding the user's existence. Contacting technical support could be a last resort if internal checks do not resolve the issue, but the immediate and appropriate action relates to the mismatched email, confirming that this option accurately identifies the source of the problem and suggests a clear path toward resolution